AI-native field service operations

Your turf.
Fully automated.

TurfOS

TurfOS is an AI-native operations platform that handles quoting, scheduling, dispatch, and billing — so your team focuses on the work, not the paperwork.

Built for HVAC · Plumbing · Electrical · Pest Control · Landscaping

Built for field service trades

HVAC & CoolingPlumbingElectricalPest ControlLandscapingAppliance RepairRoofingLocksmith

The problem

Running a field service business is still brutally manual.

Dispatchers buried in calls

Every job requires a human touch — calls back and forth, texts, emails — before a technician is ever booked. That stops with TurfOS.

Quotes that go nowhere

Manual estimates sit in inboxes for days. Customers move on. Revenue walks out the door. TurfOS quotes in minutes, not days.

Invoices that age badly

Chasing unpaid invoices by hand is demoralising and inconsistent. TurfOS runs structured follow-up sequences automatically.

How it works

One job. Five stages. Zero manual steps.

01

Customer requests service

Intake

An inbound request arrives — phone, web form, or email. TurfOS classifies it, extracts the details, and opens a work order. No dispatcher required.

02

Quote drafted and sent

Quoting

The Quote Agent drafts an estimate based on job type, historical pricing, and your configured margins. Counter-offers are handled automatically.

03

Technician assigned

Dispatch

The Dispatch Agent matches the right technician based on skills, location, and availability — and sends them the job details instantly.

04

Parts sourced and tracked

Parts

Required parts are identified early. Orders are tracked from supplier to job site. Technicians know what's available before they arrive.

05

Invoice sent, payment collected

Billing

On job completion, an invoice is generated and sent automatically. Unpaid accounts enter a structured follow-up sequence — no manual chasing.

Capabilities

Everything your ops team does today, handled automatically.

Autonomous Intake

Classifies every inbound request, extracts job details, and opens a work order — without a single human click.

AI Quote Negotiation

Drafts estimates, handles counter-offers, and closes jobs faster than any manual quoting process.

Skill-Based Dispatch

Matches the right technician to every job based on required skills, proximity, and real-time availability.

Parts Lifecycle

Tracks every part from order to installation. Technicians know what's on the way before they leave the yard.

Invoice & Collections

Generates invoices on job close and runs structured dunning sequences automatically — no manual follow-up.

Exception Intelligence

When something goes wrong, TurfOS surfaces it to ops staff with full context and suggested next actions.

87%Reduction in manual dispatch decisions
Faster quote turnaround
99.9%Audit coverage on every agent action

AI agents

Decisions made by agents. Outcomes owned by your team.

Every agent action is audited, logged, and reversible. Your ops team sets the policy. The agents execute within it.

Intake Agent

Triage & classification

Reads every inbound service request, classifies the job type, extracts key details, and creates a structured work order — all before a human even sees it.

Quote Agent

Estimation & negotiation

Drafts estimates using your pricing rules, handles counter-offers within your policy bounds, and flags edge cases to your team when they exceed thresholds.

Dispatch Agent

Technician matching

Evaluates every available technician against the job's required skills, location, and schedule — then proposes the optimal assignment.

Collections Agent

Invoice follow-up

Runs configurable dunning sequences for unpaid invoices — escalating tone and channel based on invoice age, account history, and your policy settings.

Early access

Be first in line.

We are onboarding a limited cohort of field service companies for the early access programme. Join the waitlist and we will be in touch.

No spam. No sales calls. Just early access.